Frequently Asked Questions
How much information do you share with employers?
We DO NOT share ANY individual information with an employer. Ever. If you do not respect the community rules and we need to remove you from the platform, we will still not tell your employer. We DO share group information with employers on a periodic basis, reporting on whether the service was used, and how often. But we don't tell them WHO used it. If you are concerned about privacy, we encourage you to use an anonymous username (e.g. "LovesToWalk") and not to reveal any personal information in the publicly viewable chat areas. Private Rooms are always private, as is the messaging function.
What are Private Rooms?
Private Rooms are the heart of Health Together and a great way to help each other in a smaller setting. Health Together allows its members to form Private Rooms to help them solve challenges or deal with a health issue. Rooms allow Health Together members to bring together a dedicated group of people (they can invite up to 3 people in addition to themselves) who can volunteer to guide and support them as they work through a health challenge. For the Healthangels (see "What is a Healthangel?" below), it's a unique way to contribute their knowledge and wisdom to guide someone else. For the members, it’s a way to learn from people “who’ve been through it.”
What are Healthangels, Guides and a Buddies?
A Healthangel is anyone who has a little knowledge and wants to support others in solving their health problems. Like any member, they can respond to questions and post information themselves. But Healthangels have basically raised their hand to say "I'm here to help." Find one you like and invite her or him to a Private Room to work more closely with you. Some Healthangels only have a little time to give, while others might spend a lot of their time helping community members. Healthangels might or might not be medical professionals, and this site does not validate or verify its users' knowledge or expertise. Consult members and Healthangels at your own risk.
A Guide is someone who appears at the top of some of our disease sections -- not every section has a guide. Guides are community members who have shown skills in communicating, have some experience with an illness and have great empathy. They help individual sections of Health Together, like Diabetes or Elder Care, to function as well as possible while working with us to make sure the community feels vibrant and helpful.
Buddy/Buddies is our term for people who are interested in getting help or helping someone like them. You can find people seeking a Buddy in the Buddies section of Health Together. Click on one and invite him or her to a private room, and chat... it always feels good to share a story, learn about someone else, and hopefully help them out.
How can I thank someone who helped me?
There are several easy ways to thank people who helped you on Health Together. First, you can upvote their questions and/or responses if the information has been useful. Second, you can give them a Halo by going to their profile page (you can only give a Halo once to each Healthangel). And we are working on more ways to thank and reward each other.
Is it okay for me to give medical advice?
Health Together is a health focused social platform, and there is no prohibition against members sharing advice with one another. However, Health Together is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Never misrepresent yourself to be a medical professional, and if you are a medical professional, understand what state and federal rules apply to you when it comes to giving advice online. Health Together does not claim that its users are medical authorities, and urges all members to seek professional medical care when appropriate.
Is it okay for me to accept medical advice?
While Health Together helps you connect with people whose knowledge and wisdom can apply to your particular circumstances and challenges, this is not a substitute for getting medical advice from a licensed professional.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on Health Together. Please refer to the Prohibition Against Medical Advice and Providing Health Care in Section 6 of the Health Together User Agreement.
To be utterly clear: Health Together is Not a Medical Advice or Treatment Platform
Health Together, its volunteer and paid moderators, as well as the participants in the Health Together community, cannot diagnose or treat medical conditions. Health Together’s discussion boards and private rooms are not to be used for medical consultations, and Health Together community members should consult with their own physician, or appropriate medical professionals, before undertaking any course of treatment or undertaking any change to my course of treatment. Health Together is a community of peers supporting each other and sharing information, which is not verified, validated or endorsed by Health Together.
What if I want to contact someone from Health Together?
It is up to members to decide whether or not to share personal information. As on any social platform, if you want to contact someone you can message them to ask if you can contact them outside of Health Together.
However, we urge our members to be cautious about scams and predatory behavior, and to flag posts and users who appear to be offering scams or preying on others. As any online community, safety is critical, and with vigilance we can all make this community as safe as possible. NEVER POST PERSONAL CONTACT INFORMATION OR PERSONALLY IDENTIFIABLE INFORMATION ON THE GENERAL DISCUSSION BOARD.
I want to know more about voting
Voting is central to our model of providing quality questions and answers. Voting is how Health Together prioritizes the Content that members find the most helpful. Every user with sufficient Reputation can exercise their right to vote, every day that they visit the site.
Voting up a question or answer signals to the rest of the community that a post is interesting and useful, while voting down a post signals the opposite: that the post is poorly researched or fails to communicate information. The more that people vote on a post, the more future visitors can easily find quality information – not to mention that upvotes are a great way to thank the author of a good post for the time and effort put into writing it!
How does Reputation work?
As a member of this community, what you contribute and how others perceive you will impact your Reputation. Badges and a higher reputation are earned through a proprietary algorithm that takes into account your contributions, your up-votes, your Halos, and more. Voting is done by clicking the up and down arrows on someone's post or response. You can only click once per post. In addition, you can give a Halo to members who have been helpful to you, which also helps grow their reputation -- or yours, when you receive a Halo. Members and Healthangels with more Reputation, and posts with more up-votes, will be more prominently featured in certain searches and sorting.
I want to learn more about Private Rooms
Please visit Private Room Guidelines.