Frequently Asked Questions
How much information do you share with employers?
We DO NOT share ANY individual information with an employer. Ever. If you do not respect the community rules and we need to remove you from the platform, we will still not tell your employer. We DO share group information with employers on a periodic basis, reporting on whether the service was used, and how often. But we don't tell them WHO used it. If you are concerned about privacy, we encourage you to use an anonymous username (e.g. "LovesToWalk") and not to reveal any personal information in the publicly viewable chat areas. Team rooms are always private, as is the messaging function.
What are Teams?
Teams are the heart of Health Together and a great way to help each other in a smaller setting. We humans benefit from teams in numerous ways. Patients, for example, often feel better when they have a team of doctors focused on their care. Using modern teaming technology, Health Together allows its members to form teams to help them solve challenges or deal with a health issue. Teams allow Health Together members to bring together a dedicated group of people (they can invite up to 3 people in addition to themselves) who can volunteer to guide and support them as they work through a health challenge. For the volunteer Healthangels (see "What is a Healthangel?" below), it's a unique way to contribute their knowledge and wisdom to guide someone else. For the members, it’s a way to learn from people “who’ve been through it.”
What is a Healthangel?
A Healthangel is a person who has volunteered their time and knowledge to help others solve health problems. Like any member, they can respond to members' questions and post information themselves. In addition, Healthangels can join a Team to work more closely with a member who is looking for Team-based support. Healthangels have a chance to use their knowledge to help on one or several Teams. Some Healthangels only have a little time to give, while others might spend a lot of their time helping community members through their illnesses and conditions or other health challenges. Healthangels might or might not be medical professionals, and this site does not validate or verify its users' claims of knowledge or expertise. Consult members and Healthangels at your own risk.
How can I thank someone who helped me?
There are several easy ways to thank people who helped you on Health Together. First, you can upvote their questions and/or responses if the information has been useful. Second, you can give them a Halo by going to their profile page (you can only give a Halo once to each Healthangel).
Is it okay for me to give medical advice?
Health Together is a health focused social platform, and there is no prohibition against members sharing advice with one another. However, Health Together is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Never misrepresent yourself to be a medical professional, and if you are a medical professional, understand the rules that apply to you when it comes to giving advice online. Health Together does not claim that its users are medical authorities, and urges all members to seek professional medical care when appropriate.
Is it okay for me to accept medical advice?
While Health Together helps you connect with people whose knowledge and wisdom can apply to your particular circumstances and challenges, this is not a substitute for getting medical advice from a licensed professional.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on Health Together. Please refer to the Prohibition Against Medical Advice and Providing Health Care in Section 6 of the Health Together User Agreement.
What if I want to contact someone from Health Together?
It is up to members to decide whether or not to share personal information. As on any social platform, if you want to contact someone you can message them to ask if you can contact them outside of Health Together.
However, we urge our members to be cautious about scams and predatory behavior, and to flag posts and users who appear to be offering scams or preying on others. As any online community, safety is critical, and with vigilance we can all make this community as safe as possible. NEVER POST PERSONAL CONTACT INFORMATION OR PERSONALLY IDENTIFIABLE INFORMATION ON THE GENERAL DISCUSSION BOARD.
I want to know more about voting
Voting is central to our model of providing quality questions and answers. Voting is how Health Together prioritizes the Content that members find the most helpful. Every user with sufficient Reputation can exercise their right to vote, every day that they visit the site.
Voting up a question or answer signals to the rest of the community that a post is interesting and useful, while voting down a post signals the opposite: that the post is poorly researched or fails to communicate information. The more that people vote on a post, the more future visitors can easily find quality information – not to mention that upvotes are a great way to thank the author of a good post for the time and effort put into writing it!
How does Reputation work?
As a member of this community, what you contribute and how others perceive you will impact your Reputation. Badges and a higher reputation are earned through a proprietary algorithm that takes into account your contributions, your up-votes, your Halos, and more. Voting is done by clicking the up and down arrows on someone's post or response. You can only click once per post. In addition, you can give a Halo to members who have been helpful to you, which also helps grow their reputation -- or yours, when you receive a Halo. Members and Healthangels with more Reputation, and posts with more up-votes, will be more prominently featured in certain searches and sorting.
Why isn't Health Together prettier?
We are primarily concerned with making Health Together simple and user-friendly, without a lot of distractions. This also helps keep our costs down, which enables us to avoid filling your screen with ads or sponsorships. Our primary goal is to provide an easy-to-navigate and helpful experience, where our users can help each other address difficult health challenges.
I want to learn more about running a team or being on a team
Please visit Team Leadership Guidelines.